FAQs:
I’m going to be late for my viewing!
No problem, these things happen! Please call us on 01273 645797 to let us know – we’ll try to wait for you if we can. If it’s more than 5 or 10 minutes we might have another appointment to get to and therefore will be unable to wait. If this is the case we’ll let you know and re-arrange another time.
How do I book a viewing?
It’s simple! Once you have found a property you like, just call the office on 01273 645797 and we will book you in for the earliest available appointment that suits your availability. We’ll then send you a text with all the details confirming your appointment.
Will there be other people viewing the property at the same time?
Possibly; we try to limit disruption to the current tenants as much as possible, so if we have multiple enquiries for the same property we will book you in to the same appointment slot at staggered arrival times. We’ll show people in order of booking.
What do once I’ve found a property I would like to rent?
If you think you’ve found where you belong, ask for us to send you an application form. Once you have submitted your application, we will send you a tenancy guide, from here, you can pay your holding deposit. If multiple applications come in at the same time we will submit them to the landlord for approval.
I’ve submitted an application form, is the property mine now?
We are so glad you’ve found your potential new home! The property isn’t secured just yet, after you have submitted an application form we’ll then send you a tenancy guide. The tenancy guide
- outlines the terms of the tenancy
- explains the paperwork to be completed
- shows your payment schedule
- enables you to pay you holding deposit and confirms receipt of payment
Once the holding deposit has been paid, the property is off the market! We allow 15 days for the remaining paperwork to be completed and any further funds paid, if this isn’t done within this time frame, the property may go back on the market and depending on the circumstances, your holding deposit retained.
