Our fees
Fees for tenants
For tenancy agreements signed after 1st June 2019
For tenancies signed after 1st June 2019 as well as paying the rent, you may also be required to make the following permitted payments.
Permitted payments
Before the tenancy starts (payable to Coapt ‘the Agent’)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
Payment of up to £50 if you want to change the tenancy agreement. This could include a change of sharer, pets to be kept in the property or or any other amendment which alters the obligations of the agreement.
Payment of reasonably incurred costs for the loss of keys/security devices
During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax
Other permitted payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages.
Tenant protection
Coapt is a member of UKALA which is a client money protection scheme, and a member of The Property Ombudsman, which is a redress scheme.
Fees for tenants
For tenancy agreements signed before 1st June 2019
Before you move in
| Agency Fee Covers referencing – Identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers/landlords and processing guarantor documents, any other relevant information to assess affordability, as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement. | £200 per tenant |
| Company Let agency fee (not applicable to individuals) Covers referencing as per above. | £300 |
During your tenancy
| Overdue rent late for more than 3 days (per property per month) | £24 |
| Overdue rent of 14 days (per property per month) | £36 |
| Incorrect rent payments. Includes paying by incorrect methods, incorrect amount, returned payments. | £12 per payment or 1.1% if over £1,000 (per payment) |
| Rent chaser letter or letter addressed to guarantor regarding breach of tenancy. | £30 per letter |
| Letter sent by solicitor to chase arrears | £48 per letter |
| Coapt to return any overpaid funds or return rent due to the tenant not cancelling monthly standing order. | £15 |
| Re-inspection fee for missing an agreed appointment or if the property is not in a suitable condition | £30 |
| Fee for non-payment of a tenant invoice within 7 days. | £18 |
| If tenant requires a bedroom door lock fitted (part of Coapt multi-lock system) | £114 |
| Replacement key or failure to return key at check out | £18 |
| If the tenant requests a pet and the Landlord approves an additional pet deposit is payable to cover the added risk of property damage or cleaning needed at the end of the tenancy. Part of this deposit (£150 inc VAT) will cover the cost of a professional inspection to check for damage and any fleas or other pests which may be present. This will be protected with your security deposit in a government-authorised scheme and may be refundable dependant on an inspection at the end of the tenancy. | £350 |
End of tenancy
| If a tenant finds a suitable replacement and then exits their tenancy early | £450 |
| If the tenant instructs Coapt to advertise their room if looking to exit their tenancy early. | £150 |
| If the tenant wishes to renew their fixed term tenancy agreement | £60 per tenant |
| Check out fee (tenants share) Covers attendance to the property to conduct a check out inspection and report. It also covers the entire process for returning the deposit. | £30 per tenant |
| If the tenant fails to have the property ready for the pre-arranged check out time of 7am on the end date of the tenancy | £60 per appointment |
| Referencing fee | £18 per reference |
Tenant protection
Coapt is a member of UKALA which is a client money protection scheme, and a member of The Property Ombudsman, which is a redress scheme.
Fees for landlords
Fees and Charges (all are inclusive of VAT)
Property management, tenancy set up and administration
| Levels of service offered Rates negotiable for multiple properties
| 3 weeks rent | Inventory and administration for introduction properties
| £300 |
Inventory and administration for managed properties
| £390 |
Tenancy Renewal Fees
| £210 £270 see inventory and administration fess above |
| Deposit Registration Fee For registration of each deposit registered with MyDeposits Ltd (subject to change in the fees charged by MyDeposits) | £36 |
| Change of tenant – Paperwork only (Introduction properties only). | 1 weeks rent |
| Change of tenant – Tenant find and paperwork (Introduction properties only). | 2 weeks rent |
| If a property is let on individual tenancy agreements. | £60 per tenant |
| Guarantor credit check | £18 per check |
| For Coapt to complete and manage an application if a property needs to be licensed under the Housing Act 2004 or an additional licencing scheme. | £300 |
| Deposit dispute processing fee | £120 |
| 3D tour | £180 – £420 |
| The landlord may terminate the agreement by giving one months’ notice in writing. | 6 months commission |
Property management services
| Gas Safety Certificate | £66 |
| Gas Safety Certificate and Service | £120 |
| Energy Performance Certificate | £96 |
| Floorplan (0-4 beds) | £66 |
| Floorplan (5+ beds) | £78 |
| EPC & Floorplan | £132 |
| Electrical Condition Report | £210 |
| Fire Alarm Test (Grade A/D) | £90 |
| Emergency light testing | £108 |
| PAT test | £66 |
| Legionella risk assessment | £60 |
| CO Detector (supply and fit) | £55 |
| Fire Blanket (supply and fit) | £50 |
| Fire Plaque (supply and fit) | £48 |
| Key cutting cost (per key) | £12 |
| Mattress protector | £24 |
| Heater/dehumidifier weekly hire charge | £42 |
| Positive airflow unit installation (2 storey) | £660 |
| Positive airflow unit installation (3 storey) | £912 |
| Positive airflow unit service | £54 |
| Property visit charge (per hour) | £42 |
| Property inspection with photographic report (introduction properties) | £90 |
| Delivery of items from office to property | £24 |
| Overseeing large maintenance repairs/HMO works/improvements if greater than £300 | 12% |
| Turnaround works overseeing charge | 12% |
Coapt is a member of UKALA which is a client money protection scheme, and a member of The Property Ombudsman, which is a redress scheme.
