Landlords & sales

Our fees

Fees for tenants

For tenancy agreements signed after 1st June 2019

For tenancies signed after 1st June 2019 as well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Coapt ‘the Agent’)

Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent

During the tenancy (payable to the Agent)

Payment of up to £50 if you want to change the tenancy agreement. This could include a change of sharer, pets to be kept in the property or or any other amendment which alters the obligations of the agreement.

Payment of reasonably incurred costs for the loss of keys/security devices

During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Coapt is a member of UKALA which is a client money protection scheme, and a member of The Property Ombudsman, which is a redress scheme.

Fees for tenants

For tenancy agreements signed before 1st June 2019

Before you move in

Agency Fee
Covers referencing – Identity, immigration and visa confirmation, financial credit checks, obtaining references from current or previous employers/landlords and processing guarantor documents, any other relevant information to assess affordability, as well as contract negotiation (amending and agreeing terms) and arranging the tenancy and agreement.
£200 per tenant
Company Let agency fee (not applicable to individuals)
Covers referencing as per above.

During your tenancy

Overdue rent late for more than 3 days (per property per month)£24
Overdue rent of 14 days (per property per month)£36
Incorrect rent payments.
Includes paying by incorrect methods, incorrect amount, returned payments.
£12 per payment or 1.1% if over £1,000 (per payment)
Rent chaser letter or letter addressed to guarantor regarding breach of tenancy.£30 per letter
Letter sent by solicitor to chase arrears£48 per letter
Coapt to return any overpaid funds or return rent due to the tenant not cancelling monthly standing order.£15
Re-inspection fee for missing an agreed appointment or if the property is not in a suitable condition£30
Fee for non-payment of a tenant invoice within 7 days.£18
If tenant requires a bedroom door lock fitted (part of Coapt multi-lock system)£114
Replacement key or failure to return key at check out£18
If the tenant requests a pet and the Landlord approves an additional pet deposit is payable to cover the added risk of property damage or cleaning needed at the end of the tenancy. Part of this deposit (£150 inc VAT) will cover the cost of a professional inspection to check for damage and any fleas or other pests which may be present. This will be protected with your security deposit in a government-authorised scheme and may be refundable dependant on an inspection at the end of the tenancy.£350

End of tenancy

If a tenant finds a suitable replacement and then exits their tenancy early£450
If the tenant instructs Coapt to advertise their room if looking to exit their tenancy early.£150
If the tenant wishes to renew their fixed term tenancy agreement£60 per tenant
Check out fee (tenants share)
Covers attendance to the property to conduct a check out inspection and report. It also covers the entire process for returning the deposit.
£30 per tenant
If the tenant fails to have the property ready for the pre-arranged check out time of 7am on the end date of the tenancy£60 per appointment
Referencing fee£18 per reference

Tenant protection

Coapt is a member of UKALA which is a client money protection scheme, and a member of The Property Ombudsman, which is a redress scheme.

Fees for landlords

Fees and Charges (all are inclusive of VAT)

Levels of service offered
Rates negotiable for multiple properties

  • Tenant Introduction Service
  • Part managed service
  • Fully managed service


2.4 weeks rent

Tenancy Set up fee
An administration, external professional photographic inventory and check-in / check-out fee
Tenancy Renewal Fees

  • For fully managed contracts, if all Tenants renew the AST
  • Part renewal of a tenancy with a check in and checkout of tenants using existing inventory.
  • Part renewal of tenancy with check in and check out and new inventory construction



Deposit Registration Fee
For registration of each deposit registered with MyDeposits Ltd (subject to change in the fees charged by MyDeposits)
If a property is let on individual tenancy agreements.£60 per tenant
Credit checks (for insurance purposes)£18 per check
Backdated client statements. Charge only applies if the number of statements exceeds 3.£30
Overseeing large maintenance repairs / improvements if greater than £30012%
For Coapt to complete and manage an application if a property needs to be licensed under the Housing Act 2004 or an additional licencing scheme.£270
For Coapt to oversee any works needed to be completed in order to be issued with a HMO licence.6% (5% +VAT)
The landlord may terminate the agreement by giving one months’ notice in writing.6 months commission
Involvement with any property insurance claims, this charge does not include overseeing of works£50
Gas Safety Certificate£66
Gas Safety Certificate and Service£114
Energy Performance Certificate£84
Electrical Condition Report£210
Thumb turn locks (Incl 7 keys)£102
Key cutting cost (per key)£5 +VAT
Fire Blanket£24
CO Detector£36
Fire Plaque£18
Fire Alarm Test (Grade D – Additional HMO) (Annual)£90 (£75 +VAT)
Fire Alarm Test (Grade A – National HMO) (6 Month)
Next 6 month is £85 + VAT (£102 Incl VAT)
Emergency light testing£108
Floor Plan (Up to 3 bed)£90
Floor Plan (4/5 bed)£102
Floor Plan (6+ bed)£120
GSI + Service£114
Additional visits to the property by the Agent, at the Landlords request (including Coapt attendance for British Gas visits) £42 per visit including first half hour and £30 per half hour thereafter.£42 & £30
Legionella risk assessment£50 +VAT
PAT test£55 +VAT

Coapt is a member of UKALA which is a client money protection scheme, and a member of The Property Ombudsman, which is a redress scheme.

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