Our Coapt Journey
The transition from MTM to Coapt has been very exciting. It’s taken some time to ensure a smooth transition to the new brand, but we are now full steam ahead under Coapt and ready to shout it from the rooftops! The fantastic marketing team at Pixeldot have helped us put together a press release which is going out to many local publications and industry related websites this month. We are featuring in the popular Portfolio magazine this month amongst others, so keep your eyes peeled, you might come across an article or two about us.
Our Managing Director, Leon, is a budding TV star! He was interviewed by Jamie Walker at Latest TV this week which was recorded live for their Freeview and online TV channel. With a monthly viewership of 120,000 (TV Analytics), it was a fantastic opportunity for Leon to tell everyone our story
Since the launch we have been continuing to work on our internal culture and processes to ensure we are delivering the best service to our landlords and tenants. We have now employed a dedicated maintenance team and tenant ambassadors, who are on hand full time to ensure any repairs or problems get resolved efficiently and receive the attention they deserve. We are striving to be on the cutting edge of technology and we have made developments on our website, employed an online 24hour maintenance reporting system, set up an e-signing platform and employed dedicated inspection software.
We are proud of where we have come so far, the change has injected a new energy into the team, we’ve received some great feedback from tenants and landlords alike so far but would love to hear what you think so let us know. Belong@coapt.co.uk.
We are now even more customer focused and very excited for the future, keep an eye out for our development plans in 2018.
Life Bike Success
16th March 2018
Wow, 6 months has flown by! BTN BikeShare launched on Friday 1st September 2017 and received a huge 1500 registrations…
Employee of the month – February
7th March 2018
Jenny has been amazing the last couple of months and passed her probation to be a fully fledged member of…
Update on plans to build almost 1000 homes in Hove
7th March 2018
A ‘Have Your Say Day’ was held recently by The Hove Station Neighbourhood Forum to discuss updates on the 1000…